I help businesses turn customer experience into their competitive advantage — uncovering thoughtful opportunities that strengthen trust, deepen customer connection, and drive long-term growth through brand, digital, and experience strategy.

Big Picture Thinking, Thoughtful Details

I’m a Dallas-based design leader and freelance consultant with a background spanning communications, brand strategy, UX, customer experience, and digital strategy. My work focuses on helping businesses better connect with the people they serve by improving customer touchpoints, digital presence, communication, and overall experience.

Where Strategy & Experience Connect

I bring a holistic perspective to problem solving — bridging the gap between customer needs, business goals, and meaningful outcomes. I work at both the strategic and tactical levels, helping businesses uncover practical, high-impact opportunities that support growth, strengthen customer trust, and create more connected experiences.

The Power of Small Touchpoints

Customer experience lives in both the big picture and the smallest details. From digital presence and brand communication to operational workflows and everyday customer interactions, I’m passionate about helping businesses identify the moments that shape how people experience, trust, and connect with a brand.

A Human-Centered Approach

I grew up in southern Indiana (Go Hoosiers!) and now call Dallas home. I’ve always been drawn to the intersection of creativity, strategy, and human connection, and I love helping businesses evolve in ways that feel authentic to who they are and the people they serve.

Ready to strengthen customer experience, elevate your brand presence, or uncover new opportunities for growth?

I’d love to work with you. Let’s Connect >